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News

White Mountain Imaging / News
Apr 22

OmniArchive 2 Changes

Product: OmniArchive 2  Symptom: Changes with New Release  F.A.Q. for OmniArchive2  What is the AE Title for OmniArchive2?  The new AE Title is now "OmniArchive2"  Can I disable the firewall?  No, Windows firewall must remain on at all times, all the ports necessary for the system function properly are enabled. ... read more →
  • April 22, 2013
  • Digital Service Bulletins
Oct 09

FDX Upgrade to v6.2

Product: FDX Console  Symptom: Upgrade Instructions  Resolution:  Clear data base and Output Queue.  Go to FUJIFILM icon in the system tray, right click, click end (this will take up to 10 seconds).  Insert v6.2 disk  Select Option 5  Select Option 2  Reboot the app  Insert hot fix 1  Copy file... read more →
  • October 9, 2012
  • Digital Service Bulletins
Aug 30

ERROR 60000 When Trying to Change Menu Settings on User Utility

Product: Dell OptiPlex 790 withv8.3 System Restore  Symptom: ERROR 60000 WHEN TRYING TO CHANGE MENU SETTINGS IN USER UTILITY           
  • August 30, 2012
  • Digital Service Bulletins
Apr 24

Adding Additional Nodes to Osirix

Product: Osirix  Symptom: Add Additional Node to Osirix  Resolution:  They can do this by going to Preferences, Locations and click on “Add New Node”  They can then enter the following information: a. IP address of node  AE Title of node  Port Number of node  Be sure to check the Q&R... read more →
  • April 24, 2012
  • Digital Service Bulletins
Feb 27

Moving Images Stuck in QA

Product: FUJI IIP Symptom: Studies are getting stuck in the QA Tab  There are 2 possible causes for images getting stuck in QA:  Make sure the IIP is shut the machine down at night, or at least rebooted once a day.  If magnification is being used, exit magnification before completing... read more →
  • February 27, 2012
  • Digital Service Bulletins
Jan 20

Importing Images to FCRView v2.1

Product: FCRView v2.1  Symptom: Importing Images     
  • January 20, 2012
  • Digital Service Bulletins
Dec 22

IP Address Defaults to Automatic After Setting Static

Product:  Genesis Archive Servers  Symptom:  THE USER INTERFACE ON THE NETWORK CARD DOES NOT SHOW THAT WE HAVE ASSIGNED A STATIC IP ADDRESS AND AT SOME POINTS IN TROUBLESHOOTING IT WOULD NOT EVEN PICK UP A NETWORK CARD ADDRESS AND EVEN AT ONE POINT IT HAD TWO IP ADDRESSES ASSIGNED... read more →
  • December 22, 2011
  • Digital Service Bulletins
Oct 25

Connect IIP and Readers Together

Product: FCR IIP  Symptom: Connect multiple IIP and readers to each other so that reader “A” can scan images to IIP “B” and vice versa.     
  • October 25, 2011
  • Digital Service Bulletins
Sep 02

Stitching for FCR Prima IIP

Product: FCR PRIMA IIP  Symptom: How to: Image Stitching     
  • September 2, 2011
  • Digital Service Bulletins
May 24

Image Quality With Prima RU Connected To Flash IIP Console

 Product:  FUJI Prima RU (cr-ir 391) attached to FCR Flash IIP Console  Symptom:  Poor image quality: Excessive grain and “lines” (appear to be scan lines or grid lines) on images. Adjusting technique and making QA adjustments do not resolve the issue.  ... read more →
  • May 24, 2011
  • Digital Service Bulletins
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